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Welcome to the EC Suite Support Center


Use the menu links to browse by section or select one of topics below. To locate items about a specific topic, please use the Search feature at the upper-right corner of the screen.

 Recently Updated

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WorkingCapital 369
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VitalPOS 599
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Statements and Reporting
EC Suite offers access to the eConnections online reporting portal from which you may view details about your daily batches, deposits and fees, in addition to viewing merchant statements.
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Manage My Account
Learn how to effectively manage your EC Suite account and get the most out of your customized credit card processing and payment solution.
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Account Change Forms
EC Suite has partnered with DocuSign™ to provide you a quick and simple way to complete and sign your account change forms online, saving your valuable time.
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Integration Support
For your convenience, EC Suite has created a repository of instructional PDFs and helpful links regarding terminals, Authorize.net, and NMI
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Authorize.net
EC Suite has provided helpful links to Authorize.net documentation on common tasks and frequent issues you may encounter.
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EMV
EMV stands for Europay, MasterCard, and Visa and it refers to a technology where an embedded microchip encrypts transaction data for each purchase.
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NMI FAQ
Frequently asked questions regarding NMI payment gateway solutions with EC Suite.
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Chargebacks
Learn about chargebacks and how to dispute these costly business hurdles with EC Suite managed chargeback services.
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 Most Popular

Page Hits Last modification Creator Last author Last version Version Links Backl. Categories Categories
NMI 7181
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NMI FAQ
Frequently asked questions regarding NMI payment gateway solutions with EC Suite.
4413
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Chargebacks
Learn about chargebacks and how to dispute these costly business hurdles with EC Suite managed chargeback services.
3834
Dejan Dejan 10 10 0 0 Chargebacks FAQs::Chargebacks
Manage My Account
Learn how to effectively manage your EC Suite account and get the most out of your customized credit card processing and payment solution.
3473
Dejan Dejan 16 16 1 0
Statements and Reporting
EC Suite offers access to the eConnections online reporting portal from which you may view details about your daily batches, deposits and fees, in addition to viewing merchant statements.
3230
Dejan Dejan 21 21 1 0
Account Change Forms
EC Suite has partnered with DocuSign™ to provide you a quick and simple way to complete and sign your account change forms online, saving your valuable time.
3192
Dejan Dejan 15 15 0 0 Query Landing page Query Landing page
NMI Product Integration Guides
For your convenience, EC Suite provides Instructional PDFs and additional resources regarding NMI.
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Authorize.net
EC Suite has provided helpful links to Authorize.net documentation on common tasks and frequent issues you may encounter.
2695
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Terminal Support
EC Suite Terminal Support (How to order supplies; Accepted payment cards; How to batch out your terminal; etc.)
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