How do I reset my password?

To reset your password, follow the steps found HERE.

How do I search for a transaction?

To locate a particular transaction, follow the steps found HERE.

How do I issue a refund?

To issue a refund, follow the steps found HERE.

Can I accept pre-paid cards?

Yes, customers may use prepaid gift cards that are branded with a Visa, American Express, MasterCard, or Discover logo at any merchant location accepting the particular card brand.

Can I use a virtual terminal?

Yes, Authorize.net provides you with access to a virtual terminal to manually process credit cards. Please click HERE for further instructions.

How do I obtain my API Login ID and Transaction Key?

For a detailed guide to assist you with obtaining your API Login ID and Transaction Key, please CLICK HERE.